Shunlian VPN — Terms of Service

1. Acceptance

These terms are an agreement between you and the operator of Shunlian VPN ("we", "us") covering your use of the Shunlian VPN application and related services ("the Service"). By downloading, installing, or using the Service you confirm that you have read and accept these terms. If you do not accept them, please stop using the Service and uninstall the App.

2. The Service

The Service establishes an encrypted tunnel between your device and our servers, to help protect your data when you use untrusted networks. The specific servers, bandwidth, and number of simultaneous devices available to you are those of the plan you purchased.

We may change servers, add nodes, or retire nodes as operations require, and will make reasonable efforts to give notice of changes with a significant impact.

3. Your account

1. You need an account to use the Service. You must provide a valid, working email address.
2. You are responsible for keeping your password safe. Anything done through your account is treated as done by you, unless you can show the account was taken over without your knowledge and that you told us promptly.
3. An account is for your own use. You may not sell, rent, lend, or otherwise share it with anyone else.
4. If an account shows abnormal use — for example, being shared across an unusual number of devices — we may suspend the Service and check with you.

4. Acceptable use

You agree not to use the Service to:

1. break any law that applies to you, to the servers, or in the People's Republic of China;
2. send spam, mount network attacks, or scan or break into systems you do not own;
3. distribute malware, viruses, or any destructive code;
4. infringe anyone's intellectual property, privacy, or other rights;
5. access, distribute, or trade in content that is unlawful;
6. make automated bulk requests, circumvent our technical limits, or otherwise impair the stability of the Service;
7. resell or sublicense the Service, or embed it in a product you offer to others.

5. Payment, subscription, and refunds

1. The Service is paid. The price is the amount shown in the App at the time you order.
2. Payment is completed through a third-party payment platform, whose terms also apply to you.
3. A subscription ends when it expires. We do not renew or charge you automatically without your confirmation.
4. If you renew before expiry, the new period is added after the existing expiry date.
5. Refund rules are set out in "Items requiring confirmation" at the end — the operator must determine these; the development team cannot draft them on the operator's behalf.

6. Availability

We make reasonable efforts to keep the Service running, but we do not promise uninterrupted service. Outages may result from:

• planned maintenance or upgrades;
• failures at carriers, our cloud provider, or the payment platform;
• events beyond our control, including natural disasters, war, government action, or large-scale network attacks;
• emergency measures taken to respond to a security threat or abuse.

7. Suspension and termination

1. If you breach these terms, we may suspend or terminate your account after notice, and in cases of serious breach, without a refund.
2. If we decide to discontinue the Service, we will give reasonable advance notice and refund the unused portion of your subscription pro rata.
3. You may stop using the Service and ask us to delete your account at any time.

8. Disclaimer and limitation of liability

1. The Service is provided "as is". We do not warrant that it will be perfectly secure, uninterrupted, or fit for any particular purpose.
2. You understand that your data passes through our servers and third-party networks before reaching its destination, and that we do not control those paths.
3. To the fullest extent permitted by law, we are not liable for indirect loss, loss of profit, or loss of data arising from your use of, or inability to use, the Service.
4. Where we are liable, our total liability is limited to the amount you actually paid for the Service in the twelve months before the claim arose.
5. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.

9. Intellectual property

All rights in the App's software, interface, trademarks, and documentation belong to us or to their respective owners. You receive a non-exclusive, non-transferable licence to use the App on your devices. You may not reverse engineer, decompile, or modify the App except where the law expressly permits it.

10. Changes to these terms

We may revise these terms from time to time. If a change is material, we will tell you through the App or by updating this page. Continuing to use the Service after a change takes effect means you accept the revised terms.

11. Governing law and disputes

12. Contact

13. Items requiring confirmation (delivery note — delete before publishing)

1. The operating entity's legal name and registered address — must match the app-store developer account.
2. Refund rules — whether refunds are offered, the window (e.g. 7 days), any deduction, how to request one, and how long processing takes. App stores look at this, and it is the most common source of customer complaints, so it is worth stating precisely.
3. Governing law and dispute resolution — needs legal advice.
4. The limitation of liability clause — needs a legal adviser to confirm it is enforceable in the operator's jurisdiction.
5. A support email and a response-time commitment.
6. The minors clause — section 9 above assumes the Service is not offered to anyone under 18. If the operator wants a different age threshold, this must change, and the privacy policy may need to change with it.
7. Free trial — whether one exists, for how long, and with what limits. The plans table currently contains a "Free" plan, so the operator should confirm the intended arrangement.